Frequently Asked Questions about Pool Enclosures, Hot Tub Enclosures & Patio Enclosures


Securing of the enclosure against high winds

Our enclosures are designed and built to withstand your local building code requirements for wind. To prevent the enclosure from being damaged in high winds, it is necessary to keep the enclosure closed and locked into the rails as the enclosure works off of deflection. End panels and segments must be closed and locked as well as any door or window. Do not slide any segment of the enclosure during high winds. No person should be inside the enclosure during high winds.


Protection of the enclosure against heavy snow

Our enclosures are designed and built to withstand your local building code requirements for snow. You should prevent an accumulation of higher amounts of snow on the enclosure. The weight of wet snow is several times higher than fresh snow. For example one foot of new snow weights 5.2 lbs/sf while 3-5 inches of compacted snow weighs 5.2 lbs/sf and 1 inch of ice weights 5.2 lbs/sf. If removing snow is needed, it should be done symmetrically, preferably from both sides at once, so that the structure is not unevenly loaded.


What is the price of an Enclosure

The price depends on the model of chosen enclosure, the number of segments size, wind and snow load requirements and options. While we do offer Standard models and sizes, we also offer custom enclosures. Please contact us for a free no obligation quote.


Is it normal that the twin-wall polycarbonate has condensation inside?

Yes, condensation inside the twin-wall polycarbonate is normal and it is impossible to avoid it. This condensed water is disposed by drain channels.


With the enclosure, can I use my pool, spa or patio all year round, especially in colder climates?

Yes, our enclosures are designed and built for year-round use. The polycarbonate panels allow the sun’s rays in while providing good insulation properties. The enclosures frame is equipped with a vinyl sweep that seals in the warm air and reduces the draft. This creates a warm enclosed environment, minimizing heat loss.


Can leaves and bugs get into the enclosure?

The enclosure’s frame is equipped with a vinyl sweep that prevents outside elements from entering. For added protection we also offer AirGuard to further reduce air and outside elements from entering the enclosure.


Will the enclosure protect me from the harmful UV rays from the sun?

Yes, the polycarbonate panels protect your skin from harmful UV radiation.

Will the enclosure prevent children from getting in?

The enclosure is equipped with locking devices/pins for each door to safely close doors to guard against unwanted entry.

What are the sizes for the Spa Domes?

Spa Dome Orlando™ 4000; 13’6” Diameter, 7’6” Height

Spa Dome Orlando™ 5000; 16’5” Diameter, 8’10 Height

Spa Sunhouse: 20’2” length, 13’6” width, 7’6” height

Spa Grand Sunhouse: 26’3” length, 16’5” width, 8’10” height

Oasis Small: 13’2” length, 13’6” width, 7’6” height

Oasis Large: 18’1” length, 16’5” width, 8’10” height

How big of an enclosure can I have for my swimming pool or Outdoor Living Entertainment area?

The widths are generally to 45 feet, and all lengths can be accommodated. However, this would be based on wind and snow load requirements where installed.

What are the Features and Benefits of polycarbonate?

Polycarbonate panels are 3mm – 10mm thick (Approx 1/8″ – 1/2″ thick). They provide the perfect combination of strength, high impact resistance, good acoustical insulation, high clarity and light transmission. The polycarbonate is virtually unbreakable, flexible, lightweight, and weather resistant and protects against harmful UV radiation.

What types and color options do I have for the polycarbonate?

The COMPACT polycarbonate for both, the pool and spa enclosures are available in Clear (Transparent), Bronze Shaded Panels (Smoked) for Privacy or Embossed (Translucent) for complete Privacy. Additionally, for the pool enclosures, the Twin Wall Honeycomb polycarbonate is available in Clear and Smoked.

What color options do I have for the aluminum frame?

Silver, White, Antique Brown and Charcoal.

What kind of foundation is required to install the enclosure on?

A flat, level surface is required. Any of the following is acceptable:
• Minimum 3.5″ thick foundation of reinforced concrete
• Pavers set in Concrete
• Wood/composite decking

What is the enclosure made of?

Polycarbonate panels and aluminum extruded arches; for years of maintenance free enjoyment. 

What does the enclosure come with?

The enclosure comes with all parts and material needed for installation. The shipment consists of tracks, polycarbonate panels with aluminum extruded arches, doors, and all necessary hardware with an installation manual.

What warranty is available?

Manufacturer’s limited warranty applies:

  • Polycarbonate panels: Fifteen Years
  • Aluminum arches and surface finish: Five Years
  • Consumables(rubber, brushes, etc.): Two Years as per Manufacturer of product
  • Installation, if performed by the manufacturer/authorized installer: Two Years

What holds the enclosure to the ground?

The enclosure is held to the track which in turn is anchored to the ground. This allows for easy operation and added security from heavy snow loads or during higher wind conditions.


Can I install the enclosure myself?

If a pool enclosure is shipped to you with the segments fully built (under 7’6”)  a local handyman, pool company or handy homeowner can do the install. Typical pool enclosures require 2-4 people and take one to two days to install. A spa dome enclosure install typically require 2-3 people for a one day install.

Who can install my enclosure, I don’t want to do it myself?

The enclosures are designed for an easy install by an authorized installer or a local qualified contractor in your area

Do I need a building permit for this type of enclosure?

The building permit requirements are determined by your local city or municipality. If a permit is required, we can provide you with necessary documentation for you to obtain permit approval.

How do I unload my enclosure from delivery truck?

Unload is easy with the help of a rollback tow truck. Here is link to instructions.


How do I clean the enclosure?

While very little maintenance is required, if you live in an area that produces a lot of dirt or dust, then occasional cleaning may be needed. The polycarbonate panels can be easily cleaned utilizing a soft sponge or cloth made from 100% cotton using lukewarm water and a mild dishwashing detergent. Utilization of a pressure washer with a fanned nozzle and mild detergent can also be used to help clean hard to reach areas.

General guidelines:

  • Never use abrasive or high alkaline cleaners on any polycarbonate product
  • Do not leave cleaners on polycarbonate for extended periods of time. Rinse immediately with cold, clean water.
  • Do not apply cleaners in direct sunlight.
  • Never use sharp objects, squeegees or razors on polycarbonate.
  • Always practice safety first and never step directly on a polycarbonate panel.
  • Always test cleaners in a small inconspicuous area prior to cleaning entire panel to insure against adverse results.
  • Avoid allowing the pressure washer spray tip to come too close to the panel.
  • Avoid cleaning while dry, as sand and dust particles clinging to the exterior of the panels may scratch the surface.

Will the enclosure affect my property taxes?

It shouldn’t as it is not considered a permanent structure, to be sure, please check with your local municipality.

Is it normal that the twin-walled polycarbonate has condensation inside?

Yes, condensation inside the twin-walled polycarbonate is normal and it is impossible to avoid it. This condensed water is disposed by drain channels.